How Can We Help You?
Whether you need guidance choosing furniture or have a question about your order, our team is ready to help.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) is available on most orders within the Continental U.S. (excludes AK/HI).
How can I track my furniture order?
Once your order ships, you will receive an email with tracking information. You can use that link to follow your sofa set, coffee table, or any other piece from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If a piece does not work in your space, please refer to our Return Policy page for full details on how to start the process.
Can I exchange a furniture piece for a different style?
Exchanges are handled through our returns process. Simply initiate a 30-Day Returns and place a new order for the style that better suits your room. Please see our Return Policy for complete details.
What materials are your sofa sets made from?
Materials vary by collection. Each product page includes detailed specifications covering upholstery fabric, frame construction, and cushion fill so you can choose what fits your living space best.
How do I choose the right accent chair or chandelier for my room?
Consider the scale of your room and existing decor. Our product descriptions include dimensions and style notes to help you find pieces that complement your sofa set, coffee table, or overall interior.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our support team aims to answer every inquiry within 24 hours on business days.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
If a piece does not fit your space, our return policy gives you 30 days to start the process.
Free Continental Shipping
Owned and operated by Home Grand Interiors, we offer free shipping on most orders within the Continental U.S.
